Showing posts with label Robert Sutton. Show all posts
Showing posts with label Robert Sutton. Show all posts

Monday, February 17, 2014

The Difference Between Management and Leadership

How do you know when you have transitioned from managing to leading?  Do you ever actually transition or do you add leadership into existing management abilities and practices? 

If you Google the difference between management and leadership, you will likely find Warren Bennis’ semi-poetic piece that draws a pretty sharp line between the two.  “The manager administers; the leader innovates.  The manager has a short-range view; the leader has a long-range perspective. The manager accepts the status quo; the leader challenges it.”  He’s also often quoted as saying, "Managers are people who do things right and leaders are people who do the right thing."  In other words, leadership is the vision and management is the execution. 

Robert Sutton, however, says this distinction is misleading.  He rightly notes that leaders cannot simply sit in an office and come up with big ideas, without a detailed understanding of the industry in which the organization operates, the staff who actually implement the ideas, and the individuals served by the organization.  He proposes a better idea: "To do the right thing, a leader needs to understand what it takes to do things right, and to make sure they actually get done." In other words, a leader must have a vision for what should happen next and a detailed understanding of how to make that vision come to reality within the current context.


So rather than conceiving leadership and management as separate concepts with a bright line between them, perhaps it would be better to think of the two as a Venn diagram, incorporating the overlapping execution and contextual knowledge of good management and good leadership.


What are the differences and similarities between good management and good leadership from your experience?  How should a leader cultivate both
domains?

Friday, September 20, 2013

Power Poisoning and the Servant Leadership Remedy

"Nearly all men can stand adversity, but if you want to test a man's character, give him power."
~~Abraham Lincoln

An understanding of power is central to all leadership.  In fact, you could even say that power  -- its nature and its uses – is almost synonymous with leadership.  Everyone has been on the receiving end of power and has at least some understanding of the effects of power on teams.  But most leaders have little understanding of the effects of power on them.  Understanding the effect of power is critical to avoiding some of the pitfalls associated with it.

Several researchers, including Robert Sutton, have investigated the effects of power on leaders and have reached some pretty interesting conclusions, which have been confirmed in literally hundreds of studies.  To keep this post brief, I’ll summarize them.  You can find out more by looking at the links below.

The effects of power can be summarized by the word “disinhibition.”  Basically, power acts on us to lower inhibitions, much like alcohol.  Specifically, those with power become, over time:·     
  • Overly confident, often misjudging the potential dangers in a situation and refusing to take advice;
  • Oblivious to what others think;
  • More focused on themselves and pursuing their own wants;
  • More likely to believe “the rules” apply to others but not to them;
  • Less able to accurately judge how others react to them;
  • More likely to stereotype others;
  • More likely to engage in risky behavior. 


This understanding of the pitfalls of power is not new.  Lord Acton, a 19th century English historian and baron, is famous for summarizing it:  “Power corrupts.  Absolute power corrupts absolutely.”  The modern term for this is “power poisoning.”

Power is an unavoidable part of leadership, but how should we guard against this subtle but almost inevitable transformation?  One way is to adopt a leadership philosophy that teaches specific skills that prevent this de-evolution and encourages an overall viewpoint that remedies the ego inflation of power.  Servant leadership does just that.  In coming weeks, we will be learning the critical practices of servant leadership, which counter the disinhibiting and corrosive effects of power.

For more information: 
“The Detrimental Effects of Power on Confidence, Advice Taking, and Accuracy,” by Kelly E. See, Elizabeth W. Morrison, Naomi B. Rothman, and Jack B. Soll